The AI Operating System for Aftermarket Service

Transform aftermarket operations with agentic workflow automation

50% task automation

10x

Productivity

+30%

Resolution rate

AIP – The Aftermarket Intelligence Platform

A domain-specialized AI platform that unifies your service, asset, parts, and policy data. AIP applies domain logic to build the right workflow for each outcome and runs agentic automation across service, support, field, parts, warranty, installed base, and partner networks.

Featured Use Case: Email Case Resolution

Data unification that makes knowledge usable

Ingest service, asset, parts, and policy data into a query-ready ontology. Unified data becomes addressable to AI reasoning models and agents.

Domain logic that picks the right path

Rules + purpose-built models evaluate millions of inputs to select the best workflow to deliver the required outcome, for example: triage to part identification to dispatch to claim, and beyond.

Agentic action that finishes the job

Reserve parts, schedule technicians, verify entitlement, file claims, and update ERP, CRM, and FSM. Automation executes autonomously across systems and adapts as constraints change.

Assurance that learns as it works

Guardrails, evaluations, and telemetry track FTF, MTTR, cost-to-serve, and leakage, feeding improvements back into the loop. Drift checks and lineage tracking support continuous learning.

Built for the entire service supply chain

Embedded AI engineers

Forward Deployed Software Engineers (FDSE's) are a critical part of the AIP solution, embedding with your teams to help prioritize use cases and quantify ROI, connect systems and data, capture tribal knowledge, and deploy autonomous automation.

Bring the AI to your data

Aftermarket Intelligence Platform runs in your secure environment. Your data, your models, and your AI stay with you, with full governance and auditability under your control.

Integrations

AIP seamlessly connects with the tools you already use: